In this 3 day course delegates will be provided with an introduction to the basics to establishing effective communications in a crisis situation and those that will support dialogue in hostile situations. Delegates will be prepared to use more influential communications in their life and in potential crisis situations.
- The history of negotiation
- Case studies
- The core tactics
- Key situations
- Situation management
- Understanding those you may negotiate with
- Role play training
- Negotiation and other disciplines
- 3 days
- Any venue suitable for the client
No specific requirements for these un-accredited short courses but, please note they will be taught in English.